Support Centre

Upgrading (or Changing) your Subscription

Cherry
Cherry
  • Updated

To access premium features, including the ability to download your designs, you'll need to upgrade to a paid subscription.
Follow these steps to upgrade, change, or manage your Venngage plan:

 

Access your subscription details

Log into your account and click Account on the top menu. Select My Account from the drop-down.

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Click Subscription in the left sidebar.

 

How do I upgrade my plan?

Upgrade from Free to Premium plan

Click 'Get Premium' if you're interested in our premium plan.

 

Upgrade from Free to Business plan

Click 'Get Business' if you're interested in our business plan.

 

 

Enter your credit card details. Enter a coupon code if you have one.

Choose your billing preference, then click "Confirm Payment" to submit.

 

Upgrade from Premium to Business

From the Subscription tab, click the "Upgrade to Business" button to change from a Premium to a Business plan.

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From here you can also update your credit card information or switch your billing schedule (monthly or annual).

Downgrade your subscription

To change your subscription to a lower tier, reach out to us via chat or email us at info@venngage.com and we'll make the changes you request to your subscription. You can also manage and view changes to your plan type on the Subscription page.

Note on Payment When Downgrading Your Plan
If you switch from a higher-tier plan (like Business) to a lower-tier plan (like Premium), any unused credit from your current subscription will carry over.

For example, if you’ve paid for a full month of Business but switch to Premium mid-month, we’ll calculate how many days you used on Business and how many on Premium. The unused balance will be applied as credit toward your future Premium bills.

Do you offer Free Trials?

Currently, we do not offer Free Trials for paid subscriptions. Please reach out to us via chat or email us at info@venngage.com and we will check your eligibility for better deals!

 

The feature(s) discussed in this article is available on the following Venngage subscription plans: Free, Premium, Business and Enterprise.

Curious about upgrading? Compare our plan features side by side.

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