At Venngage, we want you to have the best experience possible. While we hope you love using our platform, we understand that sometimes things don’t work out — and we’re here to help.
We honor any reasonable refund requests made within 30 days of the original transaction.
Please Note
Refunds cannot be issued if any exports or downloads of designs have occurred during the current billing cycle.
Even if an account has remained inactive or unused, we continue to allocate and pay for essential resources such as hosting, bandwidth, servers, maintenance, backups, and upgrades.
Refunds are typically processed within 5–10 business days after your request has been approved.
Who should I contact for a refund?
A: Please email info@venngage.com or chat with us. Our Support team will verify your eligibility and guide you through the process.
We appreciate your understanding and thank you for being part of the Venngage community.
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