Support Centre

Changing your billing or invoicing frequency

Renée Meloche
Renée Meloche
  • Updated

Available on the following Venngage subscription plans: Premium, Business and Enterprise.

On a Premium plan

Access your subscription details

Log into your account and click Account on the top menu. Select My Account from the drop-down.

A close-up of the Account menu in the Venngage top bar; the 'My Account' option in the menu is highlighted by a red box.

Click Subscription in the left sidebar.

The user clicks the Account button in the top bar, from the Venngage homepage. The user clicks 'My Account' in the account menu. The page redirects from the Home page to the Account page, open to the Profile tab. The user clicks the 'Subscription' tab underneath the profile tab in the left sidebar, and scrolls down the page with their subscription details.

Under Subscription Details, check your "Subscription Plan". Use the button to switch to a monthly or yearly subscription plan. 

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On a Business or Enterprise plan

Venngage makes it easy for your organization to keep track of your accounts with us. Organizations with annually billed Business accounts, or more than three Enterprise licenses, can request invoicing. 

Let us know how we can help

Book a call with your account manager to explore your invoicing options, or email with the following information to request an invoice: 


Subject: Yearly Invoice Request

The email address of the account that will be upgraded:

Plan: (Business or  Enterprise)

Billing method: (Check or credit card)


Any other information:  (e.g., department name) 

NOTE: Currently we process invoices for yearly Business and Enterprise plans. Invoicing is not available with our Premium or Education plans.

The feature(s) discussed in this article is available on the following Venngage subscription plans: Free, Premium, Business and Enterprise.

Curious about upgrading? Compare our plan features side by side.

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