Support Centre

AI Policy

Kat
Kat
  • Updated

Privacy Policy

Venngage does not develop or train any AI models internally, nor do we use any user input to train, refine, or improve AI systems. The AI functionality provided through our tools is powered entirely by external, third-party providers, and we do not access, store, or process your input for the purpose of model development or training. Your content and data are solely used to generate the requested output in real-time and are not retained for future AI improvements or training purposes.

Venngage uses technology from third-party providers to enable certain AI features. By using these features, you consent to share your input, including any personal data, with these third-party providers to support functionality within our service. This may include third parties such as OpenAI, LLC.

Copyright and Usage Rights

You retain full rights to use any content (Output) generated through Venngage Muse. However, Venngage cannot guarantee that generated content is free of copyrighted elements from other sources, such as brand names, taglines, domains, or images, which could be the property of others. We encourage you to verify compliance before using the Output commercially or publicly.

Acceptable Use

By using Venngage, you agree to refrain from creating or sharing harmful content. Venngage reserves the right to suspend or terminate accounts found to misuse our tools.

As the user, you are responsible for the content you input, including text, images, and other materials, and for the resulting Output. Please avoid including sensitive personal information (e.g., racial, political, religious, health, or sexual data) in any input.

Venngage does not claim copyright over your Input or Output. You may use your Output for any lawful purpose at your own discretion. When using AI-generated content publicly, we request that you disclose it as AI-generated.

Venngage may set limits on the number of AI-generated Outputs, with notifications provided if you approach these limits.

Disclaimer

The content generated by Venngage’s AI tools is produced by automated systems and has not been reviewed for accuracy by Venngage. The generated Output does not reflect the views or opinions of Venngage.

Venngage makes no promises or guarantees regarding the accuracy, completeness, or reliability of the AI-generated Output and disclaims any responsibility for errors, omissions, or actions taken based on this Output. 

Feedback

We value your feedback on our AI products. Please Contact our Support team anytime to share your thoughts and suggestions.

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