Support Centre

Invite and Manage Group Members and Access (For Admins)

Krystine
Krystine
  • Updated

"Admins" are users with an administrator role on an Enterprise account.

As an Admin, you can:

  • Invite Members in your organization to any Group.

  • Invite guests outside your organization to view designs in any Group.

  • Remove Members from any Group.

  • Change a Group’s privacy setting (public or private).

With great power comes great responsibility—here’s how to manage Members and Group access effectively.

 

Invite a Member to a Group

As an Admin, you can invite Members to any Group within your organization.

➡️ Invite a Member to a Group you’re part of

  1. In the left sidebar, click the Group name under your organization name to open the Group’s main page.

➡️ Invite a Member to another Group in your organization

  1. Click your organization name in the left sidebar.

  2. From the Groups list, select the Group you want to add Members to.

Once you’re on the Group’s main page:

  1. Click the Members tab.

  2. Click the green Add Members button.

  3. In the Invite Members modal, start typing the name or email of the person you want to invite.

    • Existing Members in your organization will appear as suggestions—just click their name.

    • Add multiple people by clicking + Add another and repeating the process.

  4. To remove someone before sending, click the “x” beside their name.

  5. Click Send Invite to confirm.

👉 Each person will receive an email notification about their invite.

 

Change a Member’s Role

You can also update user permissions from the Members tab in your organization’s Group list.

  1. Open your organization’s Groups list page and click the Members tab.

  2. Locate the user’s name, then under the Role column, click their current role.

  3. Choose a new role from the dropdown.

When you select a new role, a confirmation modal will appear. Click Cancel to keep their current role or Confirm to apply the change.

Available Roles:

  • Guest: Can only preview designs in Groups they’re invited to. No editing or creating privileges.

  • Member: Can create and edit designs in Groups they’ve joined or created. Can create new Groups (public or private).

  • Admin: Can access and edit any Group in the organization, manage Members and Roles, and remove users from Groups or the organization.

 

Invite a Guest Outside Your Organization

Admins can also invite people outside the organization to view designs in a Group.

Follow the same steps as inviting a Member:

  1. In the Invite Members modal, type the guest’s email address.

  2. Press Enter or click outside the field to confirm.

  3. Click Send Invite.

Note: Guests must register for a Venngage account and log in to view the Group. They can only view designs—no editing or access to other organization Groups.

 

Remove a Member from a Group

As an Admin, you can remove any Member from any Group—even ones you didn’t create.

  1. Open the Group’s Members page:

    • If you’re a Member, click the Group name in the sidebar.

    • If not, go to your organization’s Groups list and click the Group name.

  2. Click the Members tab.

  3. Find the Member you want to remove, then click the three dots (⋯) next to their Role.

  4. Select Remove User.

  5. A confirmation modal will appear, reminding you that removing a Member will also remove their shared designs from the Group.

  6. Click Revoke/Remove access to confirm, or Cancel to exit.

 

The feature(s) discussed in this article is available on Venngage's Enterprise subscription plans.

Curious about upgrading? Compare our plan features side by side.

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