Getting Started as an Admin

If you’ve been assigned the Admin role in Venngage, you have more control than a standard Member. As an Admin, you can:

• Access and manage all Groups across your organization (Public and Private).

• View and filter all organization Members.

• Remove users from Groups when needed.

• Monitor roles and permissions (Admins, Members, Guests).

This gives you full visibility into your team’s structure, helping you keep everything organized and secure.

Admins and Group Management

“Admins” are users with elevated permissions within an Enterprise account. Like other users, Admins can create and use Groups, but they also have the ability to manage every Group in the organization.

Where to Find Groups

The Groups you’ve created or joined appear in the left sidebar under your organization’s name.

To view all Groups in your organization:

1. From the Home page, click your organization’s name in the left sidebar.

   

2. This opens the Groups page, which lists every Group (both public and private).

The Group list is displayed in a table with the following columns:

• Group Name – The group’s title.

• Owner – The user who created the group.

• Members – Current member count.

• Group Type – Public or Private.

  

Use the dropdown menu above the table to filter Groups by type.

Accessing a Group

• Click on the Group name from the list (or directly from the sidebar).

  

• The Group’s main page will open, showing:

  • Folders

  • Designs

  • Members tab

Viewing All Members in Your Organization

• On the Groups page, click the Members tab (next to Groups).

• You’ll see a complete list of users, including:

  • Name – Member’s full name.

  • Email – Their Venngage account email.

  • Role – Admin, Member, or Guest.

    

➡️ Use the Role dropdown filter to sort by Admins, Members, or Guests.

Viewing Members of a Specific Group

• Open a Group by clicking its name.

• On the Group’s main page, click the Members tab (next to Designs).

• This displays the Group’s member list with:

  • Name

  • Email

  • Role

    

➡️ Use the Role dropdown filter to see only Admins, Members, or Guests.

Manage Group Members (Admins Only)

• To remove someone from a Group:

  • Go to the Group’s Members tab.

  • Click the three-dot menu (⋮) next to the member’s name.

  • Select Remove User.

    

Quick Tip 💡

Admins have full visibility into every Group and Member list. Use filters to quickly narrow down results and keep Groups organized.
 

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