Support Centre

Invite Members to Your Group and Manage Your Group (Members)

Krystine
Krystine
  • Updated

"Members" are users with normal permissions (non-administrative) on an Enterprise account. 

As a Member, you can:

  • invite other Members in your organization to join a public or private Group you created;
  • invite a guest outside your organization's Enterprise account to view the designs in your Group;
  • remove any Member(s) from your Group; or
  • invite yourself to join a public Group in your organization.

 

Invite a Member to Your Group

  1. Access your Group
    From the Venngage homepage, click your Group name in the left sidebar. You can also access it through your organization name under the Groups list.

  2. Open the Members tab
    On the Group page, click the Members tab beside the Designs tab.

  3. Add Members
    Click the green Add Members button at the top right of the Members list.

  4. Invite Members
    In the Invite Members modal, type the name or email address of the Member(s) you want to invite.

    • Suggested Members from your Enterprise account will appear as you type—click to select.

    • To remove an entry, click the X beside the email address.

  5. Send Invites
    Click Send Invite to confirm.

    A pop-up will show the invited emails, and Members will receive an email notification.
     

Invite a Guest to View Group Designs

To invite someone outside your organization:

  1. Follow the same steps as inviting a Member.

  2. Enter the guest’s email address and press Enter or click outside the field.

  3. Click Send Invite.

Note: Guests must create a Venngage account to access the Group. They can only view shared designs (not edit) and won’t see other Groups.

 

Remove a Member from Your Group

  1. Open your Group and go to the Members tab.

  2. Locate the Member’s name and click the three-dot menu beside their role.

  3. Select Remove User.

  4. In the confirmation modal, click Remove to finalize.

    • This action also removes any designs the Member shared in the Group.

On the page of a Group called 'Business Team', a user clicks on the 'Members' tab at the top of the page. The page loads, displaying a table with the name, email address and role of the group members. The user clicks on the kebab (horizontal three-dot) at the end of the row line of one of the members in the Group. This expands an option to remove the user; the user clicks on this, and a modal appears over the page, prompting the user to confirm that they are removing the member of the Group.

 

Join a Public Group

As a Member, you can add yourself to any public Group within your organization:

  1. Open the Group.

  2. In the Invite Members modal, enter your email address.

  3. Click Send Invite.

You’ll receive an email link to the Group, or you can simply refresh the page to see yourself added.

 

The feature(s) discussed in this article is available on Venngage's Enterprise subscription plans.

Curious about upgrading? Compare our plan features side by side.

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