Support Centre

Changing Your Password

Krystine
Krystine
  • Updated

Keep your account secure by updating your password anytime. Follow these simple steps:
 

Step 1: Sign In

Log in to your Venngage account using your current credentials.
 

Step 2: Go to Account Settings

  1. Click the Account icon (the circle with your initials) in the top-right corner of the Venngage window.

  2. From the drop-down menu, select My Account.

 

Step 3: Edit Your Password

  1. In your Account Settings, stay on the Profile tab.

  2. Click Edit Password.

 

Step 4: Enter and Confirm Your New Password

  1. Type your current/old password in the first field.

  2. Enter your new password twice to confirm it.

  3. Click Save when finished.

 

A confirmation message will appear saying your password has been successfully updated. 

 

💡 Tips for Creating a Password:

  • Must be between 8 and 256 characters in length
  • Must contain both upper and lower case characters
  • Must contain at least one non-alphanumeric character
  • Must contain at least one number
  • Must not match the previous 5 passwords

 

If you are having problems with your password, please email support at support@venngage.com

The feature(s) discussed in this article is available on the following Venngage subscription plans: Free, Premium, Business and Enterprise.

Curious about upgrading? Compare our plan features side by side.

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