Support Centre

Disabling TFA (Two-Factor Authentication)

Krystine
Krystine
  • Updated

Need to turn off Two-Factor Authentication or update your TFA details? We’ve got you covered.


If your account has Two-Factor Authentication enabled and you’d like to disable it, or change the associated email or phone number, our Customer Success team can assist.


Please reach out to Customer Success if you need help with any of the following:

  • Disabling TFA for your account or a specific user

  • Changing the email address or SMS phone number used for TFA

  • Updating password requirements for your Enterprise account
     

👉 Before reaching out, make sure you have your Recovery Codes ready — we’ll need them to verify your account and reset your authentication.

✨ If you run into any trouble, don’t worry — our team is here to help you get back into your account quickly and securely.

 

The feature(s) discussed in this article is available on Venngage's Enterprise subscription plans.

Curious about upgrading? Compare our plan features side by side.

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