Support Centre

Disabling TFA (Two-Factor Authentication)

Renée Meloche
Renée Meloche
  • Updated

If your account has Two-factor Authentication enabled and you would like to disable it, or change the email or phone number associated with the account, we can help! 

For any issues with the following, please contact Customer Success:

  • Disable TFA for your account or a specific user

  • Change the email address or SMS phone number for TFA

  • Change the password requirements for the Enterprise account

Make sure you have your Recovery Codes handy; we'll need them to help you reset your authentication.


The feature(s) discussed in this article is available on Venngage's Enterprise subscription plans.

Curious about upgrading? Compare our plan features side by side.

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