Support Centre

Opt In or Out of Cookies

Krystine
Krystine
  • Updated

Venngage uses cookies to ensure our Editor and other products work smoothly and continue to improve over time.


Why Does Venngage Collect Data?

We collect limited information through cookies to:

  • Verify your login credentials and keep your account secure.

  • Improve existing features and develop new ones.

  • Keep our Help Centre and Support Team updated with accurate information to assist you better.

Any promotional content (emails, videos, or ads) is shared only with your consent and tailored to be helpful and relevant.

👉 For more details, see Venngage’s Privacy Policy.

 

How to Manage Cookies

When you first sign up:

  • A cookie banner appears at the bottom of the page.

    Cookies2.png
  • Click “Accept all cookies” to proceed without changes.

  • Click “Cookie settings” to customize which cookies Venngage can use.

After signing up:

  1. Sign in to your account.

  2. Click your Account icon (circle with initials at the top right).

  3. Select My Account → open the Cookies tab.

    The Cookie Settings widget displays 5 sections: the first heading, Manage Cookies, is where the user can blanket accept or reject all cookies. Three headings underneath: Functionality, Performance, and Interaction have toggles next to them for the user to enable or disable cookie collection. Each of these sections also includes a drop-down heading, 'Show cookie providers', that will allow them to individually select or deselect cookie providers by name. The last heading on the widget is 'Essential' and has a status 'Always active'. It has a drop-down heading to show individual cookie providers, but no toggle, since it must remain on for website and application functionality. At the bottom of the widget are two buttons: cancel and 'Save & Close'.
  4. Use toggles to enable or disable cookie tracking or choose specific providers under Show cookie providers.

  5. Click Save & Close to apply your preferences.

 

Why Can’t I Disable All Cookies?

Some cookies are Essential for Venngage to function properly. These allow you to log in securely and use the Editor without issues. Disabling them would prevent the app and website from working as intended.

 
The feature(s) discussed in this article is available on the following Venngage subscription plans: Free, Premium, Business and Enterprise.

Curious about upgrading? Compare our plan features side by side.

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