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Reading and resolving comments

Renée Meloche
Renée Meloche
  • Updated

Enable Comment Mode and toggle your view to see comments, hide them, resolve them, and display resolved comments.

Read a comment 

Either move your cursor over or click on the comment pin: the circular icon with the commenter's initials that indicates a posted comment.

An infographic in the Venngage Editor appears with the heading 'The Top 6 Internal Recruitment Methods Used Today' and several colorful icons breaking out bullet points relating to recruitment. A comment pin on the canvas shows a user's initials, RM, in white on a grey circle. A user moves their cursor over the comment pin and a widget appears, displaying the comment. The user then clicks on the comment pin, and the comment widget expands, displaying the comment and a box underneath it where the user can enter their response to the comment, resolve the comment, or delete it.

 

Move your cursor over the comment pin to reveal the comment text, date and time posted.

Resolve the comment by clicking on the comment to open the widget.

Resolve a comment

Resolve comments to mark them as read and remove them from your view when Comment Mode is enabled.

Click on the comment pin to open the comment widget.

Click on the circled checkmark icon in the top right of the comment widget.

An infographic in the Venngage Editor appears with the heading 'The Top 6 Internal Recruitment Methods Used Today' and several colorful icons breaking out bullet points relating to recruitment. A comment pin on the canvas shows a user's initials, RM, in white on a grey circle. A user moves their cursor over the comment pin and a widget appears, displaying the comment. The user then clicks on the comment pin, and the comment widget expands, displaying the comment and a box underneath it where the user can enter their response to the comment, resolve the comment, or delete it. The user clicks the 'Resolve' icon (a checkmark in a circle) in the top left corner of the comment widget, and the comment and comment pin disappear from the canvas.

 

When a comment is resolved, the comment and comment pin will disappear from the design canvas.

Display resolved comments

Enable Comment Mode (click the Comment speech bubble icon in the right corner of the top toolbar). When Comment Mode is enabled, the Comment icon in the top toolbar has a yellow background and the design canvas is bordered by a yellow frame.

Click the "Comment Mode" menu at the top of yellow frame around the canvas.

Click "Show resolved comments" to filter your view of the comments, and the comment pins from any resolved comments will appear on the design canvas. 

An infographic in the Venngage Editor appears with the heading 'The Top 6 Internal Recruitment Methods Used Today' and several colorful icons breaking out bullet points relating to recruitment. The user clicks on the drop-down at the top of the Comment Mode border, which is visible as a yellow border around the outside of the design canvas area. The drop down opens and displays mutliple options, including 'Show resolved comments', 'Close comment mode' and 'Hide comments'. The user clicks on 'Show resolved comments'. Comment pins with the initials of users who have commented on the canvas and had their comment resolved become visible on the canvas. The pins are semi-transparent but visible, and become opaque as the user moves their cursor over them. The user clicks on a resolved comment to open the comment widget.

 

Move your cursor over them or click any comment to read or interact with it.

Hide resolved comments

Hide resolved comments by opening the "Comment Mode" menu again and clicking on "Hide resolved comments".

An infographic in the Venngage Editor appears with the heading 'The Top 6 Internal Recruitment Methods Used Today' and several colorful icons breaking out bullet points relating to recruitment. The user clicks on the drop-down at the top of the Comment Mode border, which is visible as a yellow border around the outside of the design canvas area. The drop down opens and displays mutliple options, including 'Hide resolved comments', 'Close comment mode' and 'Hide comments'. The user clicks on 'Hide resolved comments'. The visible comment pins on the canvas, with the initials of users who have commented on the canvas and had their comment resolved, disappear. One comment pin, which has not been resolved, remains visible on the canvas.

Change a resolved comment

Reverse a resolved comment ("unresolve" it or make it visible on the design canvas outside of comment mode again) by entering comment mode and selecting "Show resolved comments" and clicking on the comment's "resolve" icon to deselect it.

An infographic in the Venngage Editor appears with the heading 'The Top 6 Internal Recruitment Methods Used Today' and several colorful icons breaking out bullet points relating to recruitment. The user clicks on the drop-down at the top of the Comment Mode border, which is visible as a yellow border around the outside of the design canvas area. The drop down opens and displays mutliple options, including 'Show resolved comments', 'Close comment mode' and 'Hide comments'. The user selects 'Show resolved comments', and semi-transparent comment pins (circles with the initials of the user who commented in white on a grey background) appear on the canvas, alongside comment pins of unresolved comments (these are opaque). the user clicks on the pin of a resolved comment to open the comment widget, and clicks the circled checkmark icon in the top right corner of the widget, deselecting it. The comment is no longer marked as resolved. The user then clicks the drop-down menu at the top of the Comment Mode border and changes the view filter from 'Show resolved comments' to 'Hide resolved comments', and the comment that is no longer marked resolved remains visible on the canvas.

 

The feature(s) discussed in this article is available on the following Venngage subscription plans: Business and Enterprise.

Curious about upgrading? Compare our plan features side by side.

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