Support Centre

Updating your credit card information

Renée Meloche
Renée Meloche
  • Updated

Venngage makes it easy to keep your subscription payment information up to date. 

Access your subscription details

Log into your account and click Account on the top menu. Select My Account from the drop-down.

A close-up of the Account menu in the Venngage top bar; the 'My Account' option in the menu is highlighted by a red box.

Click Subscription in the left sidebar.

The user clicks the Account button in the top bar, from the Venngage homepage. The user clicks 'My Account' in the account menu. The page redirects from the Home page to the Account page, open to the Profile tab. The user clicks the 'Subscription' tab underneath the profile tab in the left sidebar, and scrolls down the page with their subscription details.

 

Enter your updated credit card details

Under the heading Update/Change Credit Card Information, enter your updated payment details in each of the fields. 

Click "Update My Card" to save your changes.

The Subscription tab of a user's My Account page open in Venngage. The page shows the user's subscription details and a form for entering credit card information.

Questions or comments? We want to hear from you!

Chat with us using the messenger in our Help Centre, 
or email us at info@venngage.com.

What kind of payment options does Venngage offer?

Venngage subscriptions are usually paid with a credit card. We accept the following card types:

  • Visa

  • Mastercard

  • American Express

 

The feature(s) discussed in this article is available on the following Venngage subscription plans: Premium, Business and Enterprise.

Curious about upgrading? Compare our plan features side by side.

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