Support Centre

How can I get a receipt for my subscription?

Gino B.
Gino B.
  • Updated

Available on the following Venngage subscription plans: Premium, Business and Enterprise.

 

If you need direct assistance, our Support team can provide you with your receipt. Please send us an email @ info@venngage.com

 

If you want to download the receipt on your own, please follow the steps below:

Your monthly bill appears under your Billing History on your My Account page when you're on a paid subscription. Or, if you're on a Business or Enterprise plan, you can request regular invoicing for your organization.

Access your Billing History from the My Account page

Log in to your Venngage account, access your Account details from the top menu.

On the main page of the Venngage website, a user enters their email and password into a modal with the heading Log in to your account. The user signs in, and is redirected to the Venngage homepage, which shows their My Designs page and saved design templates. In the top right corner of the page, the user's initials appear in white on a grey circle; when the user clicks the circle, it opens a drop-down widget with two options: My Account, and Sign Out. The user clicks on My Account. 

 

Select "My Account" from the Account drop-down.

Click Billing History section in the left sidebar. You can find and download your receipts there.

A partial view of the Venngage homepage, shows a user's My Designs page. In the
  top right corner of the page, the user's initials appear in white on a grey circle;
  the user clicks the circle, and it opens a drop-down widget with two options:
  My Account, and Sign Out. The user clicks on My Account. The user is redirected
  to the Manage Your Profile page; in the left sidebar, three options appear: Profile,
  Subscription, and Billing History. The user clicks Billing History in the left
  sidebar and the page loads; a table on the page shows multiple bills, with columns
  displaying the date, a description of the bill, the total cost of the bill, and
  receipts, which are linked individually in the final column of the table on the
  page.

 

 

The feature(s) discussed in this article is available on the following Venngage subscription plans: Free, Premium, Business and Enterprise.

Curious about upgrading? Compare our plan features side by side.

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