Account Settings and Billing

Understand how to manage your subscription, update your account details and more

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26 articles in this collection
Written by Eugene Woo, Midori Nediger, Wesley Bowles and 1 other

Account Settings

Video Plans

The number of features you get with each plan.

Written by Jinjin Li
Updated over a week ago

Reset or Change Your Password

Learn how to change or reset your password.

Written by Jinjin Li
Updated over a week ago

Change the Account Email

Learn how to change your email.

Written by Jinjin Li
Updated over a week ago

Update Your Profile and Credit Card

Use this guide to change the email or password on your account.

Written by Jinjin Li
Updated over a week ago

Change the Website Language

Change the website language

Written by Jinjin Li
Updated over a week ago

Permanently Delete Your Account

This article show you how to permanently delete your Venngage account.

Written by Jinjin Li
Updated over a week ago

Downgrade from Business Monthly to Premium Monthly

Switch from a monthly Business subscription to a monthly Premium subscription.

Written by Wesley Bowles
Updated over a week ago

What happens if a Team Administrator cancels their plan?

Understand the implications of a business plan administrator cancels their subscription

Written by Wesley Bowles
Updated over a week ago

Enterprise MFA

Enable enterprise MFA to add multiple layers of security to your account.

Written by Jinjin Li
Updated over a week ago

Billing

Upgrade to a Paid Subscription

Use this guide to upgrade to one of our paid subscription plans.

Written by Jinjin Li
Updated over a week ago

Apply a Coupon Code

Use this guide to understand how to apply a coupon when upgrading.

Written by Jinjin Li
Updated over a week ago

Cancel a Subscription

Use this guide to cancel a paid subscription and understand what happens when you cancel.

Written by Jinjin Li
Updated over a week ago

Refund Policy

This article outlines our refund policy

Written by Eugene Woo
Updated over a week ago

Can I Get a Receipt for My Subscription?

Written by Jinjin Li
Updated over a week ago

How to Access and Download Receipts

Learn how to access your Billing History so you can download receipts.

Written by Jinjin Li
Updated over a week ago

Can you send us a W9 or W8 form?

Written by Jinjin Li
Updated over a week ago

Billing for Teams on Business

Use this guide to understand how much it costs to add someone to your team.

Written by Jinjin Li
Updated over a week ago

Payment Options and Invoices

We can prepare an invoice for you to pay through a check or credit card.

Written by Eugene Woo
Updated over a week ago

Do Non-Profits or NGOs Get a Discount?

Written by Jinjin Li
Updated over a week ago

Education Plan

Education Accounts

Learn more about Venngage's Education accounts for students and instructors.

Written by Jinjin Li
Updated over a week ago

Share a Design With Your Class

Learn to share a design with your class, copy a design into your account and more.

Written by Jinjin Li
Updated over a week ago

Add or Remove a Student in a Class

Learn to add and delete students.

Written by Jinjin Li
Updated over a week ago

Business Plan

How to invite your team members

Get more done by collaborating with your team members

Written by Midori Nediger
Updated over a week ago

Getting Started as a Guest or Team Member

Welcome to Venngage. Using this guide, you can start collaborating with your team on designs.

Written by Jinjin Li
Updated over a week ago

How much does it cost to add a Team member to my Business Plan?

Understand the costs associated to adding team members to business plans

Written by Wesley Bowles
Updated over a week ago

How to Use My Brand Kit

Learn how to use the brand kit.

Written by Wesley Bowles
Updated over a week ago