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Account Settings and Billing
Account Settings and Billing
Understand how to manage your subscription, update your account details and more
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27 articles in this collection
Written by
Eugene Woo,
Midori Nediger,
Wesley Bowles
and 1 other
Account Settings
Video Plans
The number of features you get with each plan.
Written by
Jinjin Li
Updated over a week ago
Reset or Change Your Password
Learn how to change or reset your password.
Written by
Jinjin Li
Updated over a week ago
Change the Account Email
Learn how to change your email.
Written by
Jinjin Li
Updated over a week ago
Update Your Profile and Credit Card
Use this guide to change the email or password on your account.
Written by
Jinjin Li
Updated over a week ago
Change the Website Language
Change the website language
Written by
Jinjin Li
Updated over a week ago
Permanently Delete Your Account
This article show you how to permanently delete your Venngage account.
Written by
Jinjin Li
Updated over a week ago
Downgrade from Business Monthly to Premium Monthly
Switch from a monthly Business subscription to a monthly Premium subscription.
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Written by
Wesley Bowles
Updated yesterday
What happens if a Team Administrator cancels their plan?
Understand the implications of a business plan administrator cancels their subscription
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Written by
Wesley Bowles
Updated over a week ago
Enterprise MFA
Enable enterprise MFA to add multiple layers of security to your account.
Written by
Jinjin Li
Updated over a week ago
Billing
Upgrade to a Paid Subscription
Use this guide to upgrade to one of our paid subscription plans.
Written by
Jinjin Li
Updated over a week ago
Apply a Coupon Code
Use this guide to understand how to apply a coupon when upgrading.
Written by
Jinjin Li
Updated over a week ago
Cancel a Subscription
Use this guide to cancel a paid subscription and understand what happens when you cancel.
Written by
Jinjin Li
Updated over a week ago
Refund Policy
This article outlines our refund policy
Written by
Eugene Woo
Updated over a week ago
Can I Get a Receipt for My Subscription?
Written by
Jinjin Li
Updated over a week ago
How to Access and Download Receipts
Learn how to access your Billing History so you can download receipts.
Written by
Jinjin Li
Updated over a week ago
Can you send us a W9 or W8 form?
Written by
Jinjin Li
Updated over a week ago
Billing for Teams on Business
Use this guide to understand how much it costs to add someone to your team.
Written by
Jinjin Li
Updated over a week ago
Payment Options and Invoices
We can prepare an invoice for you to pay through a check or credit card.
Written by
Eugene Woo
Updated over a week ago
Do Non-Profits or NGOs Get a Discount?
Written by
Jinjin Li
Updated over a week ago
Education Plan
Education Accounts
Learn more about Venngage's Education accounts for students and instructors.
Written by
Jinjin Li
Updated over a week ago
Share a Design With Your Class
Learn to share a design with your class, copy a design into your account and more.
Written by
Jinjin Li
Updated over a week ago
Add or Remove a Student in a Class
Learn to add and delete students.
Written by
Jinjin Li
Updated over a week ago
Business Plan
How to invite your team members
Get more done by collaborating with your team members
Written by
Midori Nediger
Updated over a week ago
Getting Started as a Guest or Team Member
Welcome to Venngage. Using this guide, you can start collaborating with your team on designs.
Written by
Jinjin Li
Updated over a week ago
Save and Share Templates with Your Team
Learn how to share templates with your team.
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Written by
Wesley Bowles
Updated over a week ago
How much does it cost to add a Team member to my Business Plan?
Understand the costs associated to adding team members to business plans
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Written by
Wesley Bowles
Updated over a week ago
How to Use My Brand Kit
Learn how to use the brand kit.
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Written by
Wesley Bowles
Updated over a week ago