This article covers the following topics:

Reset your password

1. On the home page, click "Log In" on the top menu.

2. On the "Log In" page, enter your email and click the Continue button.

3. Click "Forgot your password?"

4. On the "Forgotten your password?" page, enter your email and click the Continue button.

5. You are taken to the "Check your email" page. Click the Done button.

Change your password

1. When signed in, click the "Account" icon on the top right corner. 

2. A drop-down appears. Click "My Account".

3. On the Profile page, click "Password Reset".

4. The Password Reset pop-up appears to notify that an email has been sent to reset your password. Click the Close button and check your email.

Troubleshooting a blank page

If you are redirected to a blank page after clicking the reset password link and you used Google or Facebook Authentication to sign up for a Venngage account, sign out of your Venngage account, and then navigate to the link.

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